Investigation and analysis of nurses' understanding of "Internet plus nursing service"
YANG Wen-yan, ZHEN Tian-min, WU Min, SONG Kui-meng, ZHANG Jing-jing, YAN Jian-hua, SUN Na, KONG Chun-yan
2021, 42(2): 85-88. DOI:
10.3969/j.issn.1004-7115.2021.02.002
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Objective: To analyze the nurses' understanding of "Internet plus nursing service" and to explore the influencing factors of "Internet plus nursing service" development.Methods: One hundred and fifty-eight nurses from 6 general hospitals in Shandong Province were selected to conduct a questionnaire survey, and their understanding of "Internet plus nursing service" and the influencing factors of "Internet plus nursing service" development were analyzed.Results: Nurses who had no knowledge of "Internet plus nursing service" policies accounted for 49.37%,and 72.15% nurses had heard of the door-to-door nursing service platform, and 45.57% were willing to provide on-site nursing services. Regarding the provision of "Internet plus nursing services", 58.23%nurses thought that the "Internet plus nursing services" should be provided by the medical institutions with certain qualifications, and 39.24% nurses thought that it should be provided by the Internet information technology platform. Nurses who believed that the services provided by "Internet plus nursing service" should be demonstrated by experts accounted for 75.95%.In terms of specific services, the items in the "Internet plus nursing service" included basic nursing, rehabilitation nursing, psychological nursing, stoma care, specimen collection, injections, health guidance, catheter nursing, maternal and child care, Chinese medicine nursing and so on. The development of "Internet plus nursing services" was facing many problems, including relevant laws and regulations and the supporting management system, personal safety, hospital attitude, nursing manpower, the legality of the nurse practice, and the acceptability of residents. Conclusion: About half of nurses do not know the "Internet plus nursing" policy, and nearly half of nurses have the intention to provide on-site nursing service. Most nurses think that "Internet plus nursing service" should be provided by a qualified medical institutions,and the services provided should be demonstrated by experts. The problems of the development of "Internet plus nursing services" include the relevant imperfect laws and regulations and the supporting management system, hospitals support,nurses resources, nurses safety and the acceptance of residents.